Learn how to reinvent and repurpose business models of work to ensure everyone understands their role in serving the customer.
In this new, original research report we explore the need for organisations to revisit - and reinvent - how well they have prepared their leaders to lead; from front line managers to those in the board room.
Research has argued those successful in leveraging the lessons learnt during the pandemic, and working towards developing a balance across seemingly paradoxical priorities such as the importance of global and local, will emerge as true leaders as we transition into a new post-pandemic world of work[1].
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